UAT is a great source of Usability Data, like a Kazoo is a great source of music

The other day a Project Manager told me, “don’t worry about it, we’ll get [Usability Data] in UAT!” What made this instance particularly frustrating is the number of times in project meetings someone has said a variation of “the user doesn’t know what they want!” or “the user doesn’t do it [the task] right!” or [...]

By |2016-12-23T12:19:45-07:00December 23rd, 2016|Usability Testing|0 Comments