About Derek Larson

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So far Derek Larson has created 17 blog entries.

Quantitative & Qualitative Research: Social Science vs. UX

Recently I was talking with another consultant about different UX Research approaches and made the comment that both surveys and focus groups were Quantitative Research techniques. The consultant immediately corrected me pointing out that they were going to ask open-ended questions in their surveys, so it was Qualitative Research. It highlights a disconnect between many [...]

By |2016-12-23T12:51:29+00:00December 23rd, 2016|User Experience, User Experience Research|0 Comments

Lean UX: Looking Under the Hood of the UX Research & Design Sprint

Most ‘Lean UX’ or ‘integrating UX into Agile’ articles are very good at explaining the higher level process between the User Experience (UX) and Development teams, but what about the interaction within the UX team itself? My last article, Sprint Ahead or Just in Time – Integrating UX into Agile covered the pros and cons [...]

By |2016-12-23T12:45:18+00:00December 23rd, 2016|Lean UX, User Experience, User Experience Research|0 Comments

Sprint Ahead or Just in Time – Integrating UX into Agile

The very next question after “Wait, UX be integrated into Agile?” is usually “Okay, how’s it done?” Yes, UX can absolutely be integrated to Agile and while there are others, two of the most popular methods are ‘Sprint Ahead’ and ‘Just in Time.’ UX was born for Agile It should be no surprise that UX [...]

By |2016-12-23T12:41:16+00:00December 23rd, 2016|Lean UX, User Experience|0 Comments

Get Your Personas Ripped! Three Easy Steps to Building a More Powerful UX Tool.

Last week in an homage to Saturday morning cartoons (The Spinach and Kryptonite of Personas), I talked about strengths and weakness of Personas. I concluded with Personas are still worth it and there are ways to increase the Spinach (their strengths) and minimize their Kryptonite (weaknesses). Strong Research = Strong Personas The single most important [...]

By |2016-12-23T12:40:05+00:00December 23rd, 2016|User Experience, User Experience Research|0 Comments

UAT is a great source of Usability Data, like a Kazoo is a great source of music

The other day a Project Manager told me, “don’t worry about it, we’ll get [Usability Data] in UAT!” What made this instance particularly frustrating is the number of times in project meetings someone has said a variation of “the user doesn’t know what they want!” or “the user doesn’t do it [the task] right!” or [...]

By |2016-12-23T12:19:45+00:00December 23rd, 2016|Usability Testing|0 Comments

In-person vs. Online Card Sorting – UX Quality vs. Quantity

Okay let me be up-front; I am bias on this issue. I think in-person card sorting is more useful than online card sorting. To be clear, online card sorting has value and am not saying otherwise, but I do think the quality of the data from in-person card sorting trumps the quantity you get from [...]

By |2016-12-23T11:19:22+00:00December 23rd, 2016|User Experience Research|0 Comments

RIP 3-click Rule ….you won’t be missed!

An online process should never be more than 3-clicks, right? Wrong. It isn’t the number of clicks, its ‘does the user know what to do next.’ I often run into folks scarred by the 3-click rule. I imagine that they must have endured some medieval torture for breaking the rule in the past because they [...]

By |2016-12-23T11:14:49+00:00December 23rd, 2016|Usability, Website|0 Comments

Is a requirement by any other name just as sweet? NO!, no it’s not.

My torture of Mr. Shakespeare’s line aside, did you ever wonder how something like this ever got built in the first place? Didn’t they have requirements? As a matter of fact they did have requirements; they were just incomplete and misunderstood. From this angle it is hard to tell, but inside the bank, the ATM [...]

By |2016-12-23T11:08:11+00:00December 23rd, 2016|User Experience Research|0 Comments